Purchasing Policy

PURCHASING POLICY

1. Purpose

This policy outlines the terms and conditions for all purchases made from the Western Australian Pharmacy Students’ Association (WAPSA) by members. It ensures all purchases are handled fairly, transparently, and consistently.

2. Eligibility

Purchases are for WAPSA Members of Curtin University academic staff only.
Membership is free for all Curtin University pharmacy students. Only current WAPSA members are eligible to purchase merchandise, tickets, or services offered by WAPSA.

3. Refunds & Cancellations

No change-of-mind refunds.
All sales are final. Refunds will only be issued if the item is faulty, or the event is cancelled by WAPSA.

4. Item Collection

Pickup times for merchandise or academic items will be published via email and WAPSA's social media channels (e.g. Instagram, Facebook). If you collect outside of scheduled pickup times, a $15 late pickup fee will be charged unless otherwise stated.

5. Unclaimed Items

If your purchased item is not collected within 3 months of stock arrival, WAPSA reserves the right to forfeit the purchase without refund. 
No reminders are guaranteed - please check WAPSA’s socials for pickup announcements.

6. Communication & Enquiries

If you have any concerns or questions about your purchase, or believe there is an issue with an item you received, please contact:

WAPSA Secretary
Email: wapsa.secretary@napsa.org.au

We take all complaints seriously and aim to respond within 30 days. If the matter is complex or delayed, we’ll keep you informed throughout the process.

7. Changes to This Policy

WAPSA may amend this Purchasing Policy from time to time to reflect current practices or feedback. Updates may be made with or without, and the latest version will always be available via our official website or linked on our social media.

We recommend you review the policy before each purchase.

Last updated: July 2025